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Wind and hail deductibles in Virginia: what the 10% cap means for a Richmond roof claim

Summary

Before you call a roofer about storm damage, find the wind and hail line in your homeowners policy. Virginia lets insurers set a separate deductible for wind and hail, but caps it at 10% of the dwelling coverage. This guide explains the rule, why it matters on a Richmond street full of old trees, and what the state requires of an insurer once you report a claim. It does not predict what any insurer will pay.

What Virginia's rule says

Virginia's insurance regulations allow a company to set a separate deductible for wind, hail and theft. No property deductible may be more than 10% of the dwelling coverage limit, and only one deductible applies to a single loss. Virginia regulations

That is a ceiling, not the number on your policy. Many policies state the wind or hail deductible as a percentage rather than a dollar amount, so the first job is to find out which you have and what it is a percentage of.

Here is a hypothetical: on a home with $300,000 of dwelling coverage, a 2% wind deductible is $6,000. The most Virginia would allow is 10%, or $30,000. Those figures are invented to show the arithmetic; yours depend on your policy. If you want to try your own numbers, use our deductible calculator.

Where to find your number

Look at the declarations page first, then any endorsement that mentions wind, hail, windstorm or hurricane. Copy the exact wording, and note whether the amount is in dollars or a percentage, and what the percentage applies to. If the pages do not agree with each other, ask the company to tell you in writing which document controls.

When you compare a roof estimate with your deductible, do the subtraction last. An estimate minus a deductible is not a settlement; whether damage is covered, and how much is paid, is the insurer's decision under your policy.

Why wind and trees matter in Richmond

Hail grabs the headlines in other places. In the 2024 national storm-event data, the states with the most hail were Texas, Kansas, Oklahoma, Nebraska and Missouri, while Virginia ranked among the top four for flash floods. One year is only a sample, but it fits what Richmond has actually lived through. NOAA storm records

In August 2004, the remnants of Tropical Storm Gaston dropped 12.60 inches of rain on the West End of Richmond, most of it in about eight hours, and flash flooding in the Richmond area killed eight people. National Hurricane Center

The derecho of June 29, 2012, crossed ten states and Washington, DC with gusts over 80 mph in places. Thirteen people died, mostly from falling trees, and about 4 million customers lost power, some for up to a week. National Weather Service

About a third of Richmond is under tree canopy: 32% in 2021, down from 42% in 2014. City of Richmond Put old trees, older roofs and summer thunderstorm wind together, and the wind line in your policy deserves a careful read in Church Hill, the Fan, Northside and Southside alike.

Wind, falling trees and rain: different questions

The Richmond storms above produced different kinds of damage: wind lifting shingles, a limb or trunk striking the roof, and water finding its way in. Policies can treat these differently. Ask your insurer where your policy addresses each one, and whether a different deductible applies. Do not assume. When you describe what happened, stick to what you saw, such as a missing section of shingles or a stain on a ceiling, and leave the question of cause to the insurer and a qualified inspector.

Take dated photos before you make temporary repairs, and keep receipts.

What the state requires once you file

Virginia's claim-handling rules require an insurer to acknowledge a claim notice within 15 calendar days and provide the claim forms and instructions you need. Other letters from you that need an answer are also supposed to be answered within 15 days. If a claim is denied, the insurer must tell you in writing and give a reasonable explanation. Virginia regulations

Keep the date you reported the loss and the name of the person you spoke with. If you think the rules are not being followed, the State Corporation Commission's Bureau of Insurance is the place to ask; confirm current procedures with it directly.

Read the renewal letter

Virginia law lets an insurer change a deductible on a homeowner's policy only at renewal, and it must send a written notice that says the deductible changed and explains how the new deductible applies. Code of Virginia A good habit: lay this year's renewal beside last year's declarations page and compare the wind and hail line, the percentage and the coverage amount it is applied to.

Questions? Call (804) 764-9710 — we are a local roofing information service, not a contractor.

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